Contact Us

Get in Touch

We’d love to hear from you. Whether you have a question about our handcrafted metalware and modern ceramics, need advice on curating a tableware set, or have an inquiry regarding your order, the Wiallen support team is ready to assist.

Contact Information

Email: support@waillen.com

Phone: +1 916-460-9392

Address (USA): 1571 Whitman Rd, Concord, CA 94518, USA

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST)

Saturday: Closed

Sunday: Closed

Order Inquiries

For questions regarding your order, please email us at support@waillen.com and include your order number. Our specialists will review your request and get back to you with an update within 24 hours.